We wish all our customers/subscribers a very Merry Christmas and Happy New Year 2020!
2019 has been an exciting year for us at Sugabyte and SugarCRM alike.
We have had the pleasure of implementing a number of exciting projects for customers and continue to offer expert training/support helping organisations get the most out of Sugar. Our in-house SugarCRM development team have been busy building new functionality and integrating Sugar with a range of different software for organisations in various industries.
We thank you all for your loyalty and the opportunity to work with you on such great projects. it has been an exciting, challenging, rewarding 2019 and we look forward to supporting your businesses in 2020 and beyond!
A Brief Recap of 2019
This year, SugarCRM deepened their partnership with Amazon Web Services (AWS) and released their new SugarCloud offering – Sugar Market, Sugar Sell & Sugar Serve. These new cloud-based solutions provide customers better licensing options, allowing organisations to differentiate the most important features for each different department making up their business. Sugar also released a number of innovative new features and products this year, intended to boost their core offerings such as – Sugar Discover (Advanced Analytics) and Sugar Connect (Improved Email Integration/Connectivity).
New products/features released in 2019
- Sugar Market (Sugars all-in-one marketing automation software)
- Sugar Sell (Sugars flagship CRM software)
- Sugar Serve (Sugars Customer Service and CRM software)
- Sugar Discover (Advanced Analytics)
- Sugar Connect (Email Integration)
- Hint (Intelligent Insights)
More wins for Sugar!
These new features helped to position Sugar as the most innovative CRM solution on the market this year. The team behind Sugar have spared no expense in innovation this year – as a result, Sugar picked up a number of awards and accolades to add to their achievements.
What to expect in 2020
Going into 2020, Sugabyte are entering a growth period, our customers can expect more dedicated support agents to support your users and more expert SugarCRM developers to build the functionality your business requires.
In January 2020, you will notice a completely new look to Sugabyte.com, better navigation and more valuable information and resources to help you get the most out of Sugar.
SugarCRM will continue to stick to their promise of continuous cloud innovation in 2020 and beyond. Customers can expect to see improvements across the board of new features as well as version updates for customers on Sugar Professional and Sugar Enterprise with new version releases due in Spring 2020. We look forward to updating you on the latest releases as and when they are announced.
If you are not currently subscribed – click the link below to subscribe to our monthly newsletter, jam-packed with useful Sugar related news/updates and valuable Sales/Marketing resources!
During 2019 we have built and developed a number of bespoke tools/add-ons to increase the functionality of Sugar for our customers. These tools focus on improving efficiency, productivity, integration and security of your SugarCRM system. As a result, we are excited to announce, we will be launching a brand new online ‘SugaStore’ offering these feature rich tools/add-ons to all customers in 2020.
*More to come on SugaShop in January 2020*
See you in 2020!
Once again, thank you for choosing SugarCRM and Sugabyte as an extension of your organisation this year, we look forward to continuing to support your organisations moving forward. Our support agents will be available throughout the Christmas period, should you require any assistance, please get in touch!